Refund policy
Hunt Slats returns guide · reviewed October 29, 2026
- Scope
- Every purchase made from Hunt Slats through huntslats.store.
- Time limit
- You have 30 days, counted from the delivery date, to ask for a return.
- Condition
- Items must come back unused, uncut and unfitted, inside the packaging they arrived in. Panels that were trimmed, glued or put on a wall are only taken back when they are faulty.
- Starting a return
- Email contact@huntslats.store quoting your order number and listing what you are sending back. Within one business day we reply with the address to use. Parcels that arrive without a prior email may be refused.
- Postage
- If you simply changed your mind, the return postage is yours to pay. If we sent something broken, faulty or wrong, we pay it.
- Getting your money
- We check the returned items, email you the outcome and, when approved, credit the card or account you paid with. Banks usually take 5–10 business days to show it. Express delivery fees are not refunded.
- Faulty or damaged goods
- Send photos of the item and the packaging within 7 days of delivery and choose between a free replacement and a full refund.